Delivery Policy – Atlas Haven Market E-Shop Morocco
We provide reliable and efficient worldwide delivery services through Amana Express, TNT Express, Aramex, DHL, and UPS.
1. Processing Time
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Orders are processed and prepared for shipping from Monday to Friday.
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Within 72 hours of placing your order, your parcel will be handed over to the selected carrier, subject to the availability of all ordered items.
Orders are processed and prepared for shipping from Monday to Friday.
Within 72 hours of placing your order, your parcel will be handed over to the selected carrier, subject to the availability of all ordered items.
2. Shipping Costs
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Shipping costs within Europe start from €6.
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For deliveries outside Europe, costs vary depending on the destination.
To determine the exact amount, please create a customer account on our website, enter your delivery details, and log in. The system will automatically calculate and display the applicable shipping charges.
Shipping costs within Europe start from €6.
For deliveries outside Europe, costs vary depending on the destination.
To determine the exact amount, please create a customer account on our website, enter your delivery details, and log in. The system will automatically calculate and display the applicable shipping charges.
3. Delivery Options
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Amana Express – affordable and reliable delivery with tracking.
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TNT Express – expedited shipping with comprehensive tracking.
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Aramex – international express delivery, ideal for the Middle East and Asia.
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DHL Express – one of the fastest and most reliable global courier services.
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UPS – trusted worldwide courier with efficient delivery and detailed tracking.
Amana Express – affordable and reliable delivery with tracking.
TNT Express – expedited shipping with comprehensive tracking.
Aramex – international express delivery, ideal for the Middle East and Asia.
DHL Express – one of the fastest and most reliable global courier services.
UPS – trusted worldwide courier with efficient delivery and detailed tracking.
4. Order Tracking
Once your order has been dispatched, you will receive an email notification with:
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your tracking number, and
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a direct link to track your parcel online in real time.
5. Delivery Times
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Amana Express (Europe): 3–7 business days
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TNT Express (Europe): 2–5 business days
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Aramex / DHL / UPS (International): 2–7 business days depending on destination
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For deliveries outside Europe, estimated delivery times will be displayed at checkout.
Amana Express (Europe): 3–7 business days
TNT Express (Europe): 2–5 business days
Aramex / DHL / UPS (International): 2–7 business days depending on destination
For deliveries outside Europe, estimated delivery times will be displayed at checkout.
6. Customs and Import Duties
For international orders, customs duties and import taxes may apply depending on the regulations of the destination country.
These charges are the responsibility of the recipient. Please check with your local customs office for more information before placing your order.
7. Packaging
All orders are carefully packed using high-quality protective materials to ensure your items arrive in perfect condition.
8. Delivery Address
Please ensure the delivery address provided is accurate and complete to avoid delays.
Any additional costs incurred due to incorrect or incomplete address information will be the responsibility of the customer.
9. Delivery Notifications
You will receive multiple notifications to keep you updated on your order status:
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Order confirmation
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Dispatch notification (with tracking details)
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Delivery confirmation once your package has been delivered
10. Customer Support
For any questions or concerns regarding your delivery, please contact us:
Atlas Haven Market E-Shop Morocco